Who we are?

Established in 2016, Floryatek.com is an online supplier of encoders and precision‑machined products based in China, operated by Chongqing Florya Technology Co., Ltd. We provide a range of encoder models and custom precision‑machined parts covering different resolution types, signal output modes, installation dimensions and machining tolerances to support various motion control applications. Our products are designed to meet the requirements of industrial equipment, automation systems, and precision positioning devices.

Since 2018, we have focused on motion control components and precision machining and provide technical support to assist customers with product selection for their applications. Our products are used in CNC equipment including printing machines, engraving systems, textile machinery and computer peripheral devices.

Product Pricing Pricing is displayed on the website and may vary depending on model specifications, configuration options, and order quantity. For volume purchases or customized requirements, customers may contact our sales team for detailed quotations, lead time confirmation, and availability information. Shipping costs and applicable taxes are calculated separately based on destination and selected delivery method. Customers should confirm compatibility with their system.

Product Quality Our products are manufactured according to applicable industry standards. Each product undergoes internal inspection procedures prior to shipment, including verification of basic functional operation, external appearance, packaging condition, and included accessories. A QC label indicating inspection date is applied for internal traceability purposes. Relevant documentation is available upon request.

Shipping and Delivery Orders are shipped using international courier services including DHL, UPS, EMS, FedEx, TNT, and postal services, depending on destination and customer selection. Delivery times vary by region and shipping method. Packaging is arranged according to standard export handling procedures. International shipping is available to many countries; availability may vary by destination. Customers may contact us to confirm delivery options for specific locations.

Technical Support Customer support is available via email for pre‑sale and after‑sale inquiries. Our team can assist with product selection, technical specifications, and order‑related questions. For detailed technical requirements, customers are encouraged to contact our support team prior to purchase.

Product Customization Floryatek.com works with manufacturing partners to support customized configurations for encoders and precision‑machined components. Custom options may include encoder housing modification, shaft customization, cable and connector matching, special signal output, mechanical part material selection, tolerance adjustment and surface treatment, depending on project requirements. Customization services are available based on technical specifications, order quantity, and production scheduling. Customers may contact our sales team to discuss application details, lead time, and pricing information.

Mission Statement Our mission is to provide encoders and precision‑machined products supported by technical assistance, a range of product options, and maintained inventory management. We focus on supplying products used for industrial and automation applications while offering responsive customer service and application guidance.

Contact Us Questions or Concerns? Hit us up with any questions about your order. Our Customer service team is ready to assist you. Working Hours:Monday – Friday: 9:30 a.m. to 5:30 p.m. (UTC+8);

Email: service@floryatek.com

Email‑‑‑One‑to‑one communication would benefit a quicker answer for emails you sent.You can send an email to service@floryatek.com regarding what you need, which will be replied within 12 hours, 48 hours on weekends.

Telephone: +86 18580764009 (If the phone can get through, but no one answers it. In this case, our customer service may not be online.You can leave us a message and we will contact you soon once we recieve your message.)

Customer Service Department: No.2‑11, Building 11, No.68 North Section Hufu Avenue, Huayan Town, Jiulongpo District, Chongqing, China

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